Welcome to the website of the Hotel Garden City Konjic. By using this site and our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
Services
Garden City Hotel Konjic provides various services in the field of hospitality, including accommodation, wellness and spa services, congress halls, organization of events, outdoor facilities, restaurant services, sports fields. These terms apply to all users who use our services, whether online or in person.
Reservations
Reservations for accommodation, wellness treatments, congress halls or other services on our website can be made via the website, at the hotel reception or by phone and email. When making a reservation, the user is obliged to provide accurate and complete information. The hotel has the right to refuse any reservation in case of irregularities in the data or disagreements in the availability of services.
Prices and payment
The prices of our services may change without notice. All prices include taxes and fees, unless otherwise noted. Payments for services can be made via credit cards or other accepted payment methods. For online reservations, we use secure payment methods through a third party (Payment gateway), and payment data will not be stored by the hotel.
User responsibility
The cancellation policy depends on the type of service and the conditions specific to that service. Details of the cancellation policy will be clearly stated with each booking. In the event of cancellation of services, refunds will be made in accordance with our cancellation policy.
Cookies and tracking technologies
Our website uses cookies and other tracking technologies to improve your user experience, analyze website traffic and personalize services. By using this website, you agree to the use of cookies according to our Privacy Policy.
Intellectual property rights
All content on the website, including texts, images, graphics and design, are the property of Hotel Garden City Konjic and are protected by copyright laws. The content of this website may not be reproduced, distributed or used without express permission.
Limitation of liability
Hotel Garden City Konjic is not responsible for any damage or loss resulting from the use of our website or our services, unless expressly prescribed by law. The hotel is not responsible for damage caused by unforeseen circumstances or events beyond its control (eg natural disasters, technical problems).
Data protection
As stated in our Privacy Policy, we take all necessary measures to protect your personal data. Your data will be collected, stored and processed in accordance with applicable laws and our data protection policy.
Changes to Terms
Hotel Garden City Konjic reserves the right to change these conditions at any time. Any changes will be posted on this page and will be effective immediately upon posting. Users are invited to regularly monitor this page for possible changes.
Contact
For any questions or information regarding these conditions, please feel free to contact us via the contact form on our website or directly at 036 712 800.
Applicable Law
These terms of use are subject to the laws of Bosnia and Herzegovina. All disputes arising in connection with these conditions will be resolved by the competent courts in Bosnia and Herzegovina.
